Terms and conditions of use

1. General provisions

GREENIMAL STUDIO SRL (hereinafter called „Greenimal Studio” or the „Company”)  is a legal person of Romanian law with the registered headquarters in Romania, Buzău county, town of Buzău, Lt. Ion Godeanu street, no. 5, registered in the Trade Register Buzău under no. J10/668/29.06.2018, with the sole fiscal registration code 39557695. The administrators of Greenimal Studio can be contacted at +4 0722.386.992 or by e-mail at hello@plantingpuzzle.com.

The site www.plantingpuzzle.com (hereinafter called „Planting Puzzle”, “Website” or the „Site”) is the graphic online representation of the company Greenimal Studio SRL,
together with the supply and offer of services and products. The entire content of the online platform constitutes the property of Greenimal Studio.

The present document (hereinafter called the „Document” or „Terms and Conditions”) sets out the terms and conditions of carrying out transactions of any kind between Planting Puzzle and the Site User (hereinafter called the „User”). The Document also sets out the manner in which the Site will be used by anyone accessing it. By accessing the Site, you are assumed to have read, understood, accepted and adhered to this Document in the capacity of User.

The Site content refers to every element of text, image, audio-video, page layout, coding elements that are found on the website www.plantingpuzzle.com. With regard to the content of the Site, copying, modifying, reproduction and use of the content in personal interests without the express written consent of Planting Puzzle is strictly forbidden.

The images offered on the Site are for presentation purposes.

Provided the User does not agree to or does not accept these Terms and Conditions, it waives its right to access and use the services and products offered by Planting Puzzle.

2. Definitions

a. Terms and conditions of use of www.plantingpuzzle.com:

the agreement between any person, physical or legal, visiting, accessing, or wishing to use in any way or actually using  the services of Planting Puzzle (hereinafter called the “Services“), and PLANTING PUZZLE in the capacity of Site Owner and Administrator and Service Provider. This agreement sets out the conditions in which any person may visit or access the www.plantingpuzzle.com site or may use in any way the services provided through the Site.

b. Service:

supply to users the access to data and information transmitted by Planting Puzzle, as well as by its external collaborators through the Site.

c. Attacks of the “service refusal” type:

interference with the service, regarding any user, network, or server.

d. Cracking or hacking:

unauthorised passage over the user authentication service or over other security services of any network, server, web server or user account.

e. User:

the natural person accessing the services offered through the Site in his/her own name or as a representative of another natural or legal person, on the basis of a power of attorney, for any reason, including posting content as well as downloading, using, partial or entire copying of documents / files found on the Site.

f. Content:

any document on the Site, as well as fragments / portions of these documents, no matter in what form they are – including but not limited to: text, graphics, sound, image, film, programmes.

g. External collaborators of Planting Puzzle:

natural or legal persons who place / shall place their own products or services at the User’s disposal through the Site.

3. Acceptance of the agreement

Accessing or visiting the Site, any of its pages and / or Services, and any component thereof, constitutes a wholly unconditional acceptance of the Terms and Conditions and any provision therein. Failure to accept this Document or any provision therefrom entails the obligation of that person to immediately cease accessing the Site.

4. Copyrights

The content of the www.plantingpuzzle.com site is the exclusive property of Greenimal Studio.

Greenimal Studio guarantees the User limited access to the site www.plantingpuzzle.com for personal interest – placement of online orders or information. The user does not have the right to download or modify the site partially or completely, to reproduce the site partially or completely, to copy, sell / resell or exploit the site in any other manner without the prior written agreement of the Company.

The databases, programmes, graphics, are the property of Greenimal Studio, or, as the case may be, of the suppliers of the products offered through the site and are protected by Law no. 8/1996, on copyright and related rights, with subsequent amendments and completions.

5. Modification of the Site and of the present Terms and Conditions

Planting Puzzle reserves the right to modify or update at any time the content of the Site, the manner of its operation, the type of information displayed on the Site, and the Terms and Conditions without prior notice to the User and without the need for an express agreement of the User in this respect.

Changes will be brought to the attention of the User by simply displaying it on the Site and will be deemed to be accepted by the User if he/she continues to use the service after they have been displayed on the Site.

It is the duty of the User to periodically visit this Document to verify the Terms and Conditions that he/she is required to observe.

6. Restrictions and obligations of the User

The User is specifically restricted from all of the following:

The User undertakes that:

  1. he/she will not modify, distribute, copy, transmit, display, publish, reproduce, license, create derivative works, transfer or sell any items of information or services obtained from or through this Site, except in accordance with the Terms and Conditions, as well as the applicable legislation
  2. he/she will not carry out and will not allow the activity of cracking, hacking, or “service refusal” attacks. The Users who violate the security of systems or networks may be sued in court, in accordance with the applicable civil and criminal provisions.

If the Administrator appreciates that a User does not abide by the Terms and Conditions of Use or has harmed or may harm in any way the Site, the Administrator may restrict the access of the User to the Site without prior notice.

Restriction can mean:

Restricting the User’s access may be preceded by warnings, as appropriate, benefit at the sole discretion of the Administrator.

The payment of all additional costs in connection with the use of the Services is the responsibility of the User.

7. Liability and obligations of Planting Puzzle

Planting Puzzle is not responsible for any inaccuracies or errors or any direct or indirect damage caused by the use of the Services.

Planting Puzzle is not responsible for planting or maintenance mistakes that may lead to degradation, plant death, or the non-reaching of the visual potential. For proper vegetation planting (technical and visual), we recommend contracting a professional gardening firm that can provide a guarantee for planting and maintenance.

Planting Puzzle, as well as external collaborators, assume no liability for any loss of data or information resulting from delays, unanswered demands or request not reaching the intended recipient caused by events not under beyond the control of Planting Puzzle / the external collaborators, or by errors of omission from the User.

Planting Puzzle, as well as its external contributors, exclude any suggestion or guarantee that:

Under no circumstances may Planting Puzzle, as well as its external contributors, be liable for any direct or indirect loss resulting from or in any way related to the use or performance of the Service, of this website or websites related to it.

Planting Puzzle does not guarantee the accuracy and completeness of the materials, software and services on this Site. Planting Puzzle reserves its right to modify at any time and without prior notice the materials and services on the Site. Planting Puzzle is not committed to updating the materials and services on the Site.

This Website is provided “as is,” with all faults, and Planting Puzzle express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

The User also assumes full responsibility for maintaining the confidentiality of the account name / email address and associated password as well as for the information he / she transmits or publishes on the Internet using the services of the Site. The Administrator has no responsibility whatsoever for the items of information published or transmitted on the Internet or any other means of communication by the Users of this Site nor for the possible consequences of unauthorised access to the account / email address by third parties, for any reasons.

The User agrees to indemnify and hold harmless Planting Puzzle as well as its external collaborators against any claims made by a third party arising out of the use of the Service by the User and to any loss direct or indirect, consequential or otherwise), costs, actions, processes, claims, damages, costs (including court costs) or other liabilities incurred in any way or caused directly by Planting Puzzle, as well as external collaborators, as a result of the User’s infringement or non-observance of these terms and conditions or of any applicable legal provisions.

8. Conciliation

Any conflict between the Users and the Company will be resolved amicably through the mutual agreement between the two parties. If the conflict is not settled amicably, jurisdiction lies with the courts of Bucharest, according to the legislation in force.

9. Newsletter

The newsletter consists of e-mails sent periodically by Planting Puzzle to the persons who have previously given their consent. The newsletter contains relevant information about the Planting Puzzle services, possible changes to the Site structure and / or product and service offerings.

Anyone accessing the Site can subscribe to the periodic newsletters.

The subscription is free of charge through the Site. Once subscribed to the newsletter, anyone can unsubscribe by accessing the special mail link.

10. Links to third-party sites

Planting Puzzle provides links to third-party sites as a convenience to you. Planting Puzzle does not control third party sites or links to third party sites. Planting Puzzle is not responsible for the content of any linked sites. Links to third-party sites are not endorsements by Planting Puzzle of such sites. We hereby declare that we don’t have any influence on the layout or the content of pages our links refer to.

We therefore dissociate from and don’t take any responsibility or liability for any content of the linked pages and files. This declaration is valid for all links placed on our web pages. Please contact us in case you discover any illegal content in one of the pages our links refer to or if the page is permanently inaccessible, so we can remove the corresponding link.

11. Use and liability

Planting Puzzle will allow viewing and downloading materials on the Site solely for personal, non-commercial use, subject to the preservation in copy of all copyright notifications and other proprietary announcements presented in the original.

It is forbidden to change the materials on this Site, reproduce them, display them, run or distribute them to the general public, use them for public or commercial purposes other than those for which the Site was made. It is forbidden to use these materials on another web site or in any networked computer environment. The materials on this Site are protected. Failure to comply with any of these Terms automatically leads to the cancellation of the right to use this Site and the obligation to destroy all downloaded or printed materials.

The user assumes the fact that the use of the service made available by Planting Puzzle will only be done in good faith and in accordance with the applicable law.

12. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

13. Product delivery policy

Because the products that are sold on www.plantingpuzzle.com are virtual products (garden projects), their delivery is made automatically through e-mail as soon as the online payment is fulfilled, or manually via e-mail by a representative of www.plantingpuzzle.com if the client choose to pay through bank transfer, but in the this case the delivery operation will be made only after the client presents the proof of payment and the money enters the account.

14. Refund Policy

Because the products that are sold on www.plantingpuzzle.com are virtual products (garden projects), the cancellation of an order and reimbursement can be made at the clients request in 30 days from ordering, but only if the client didn’t downloaded any of the files/documents of the project. This can be easily verified by Planting Puzzle representatives through the electronic file of every order.

15. Confidentiality policy

In order to realize the Services offered on the Site, in order to improve their quality, to answer the User’s questions and to keep track of the use of the Site, it is necessary to request personal information, such as the name of the representative and the denomination of the company, the personal code CNP / the fiscal code CUI, the postal address, the e-mail address and the phone number.

By accessing the Site, the User hereby grants Planting Puzzle the right to insert the names and other items of information resulting from the use of the service in a computerised database to be used for performing the Services offered through the Site.

Submitting an application for registration as a User of the Site also constitutes the implicit acceptance of the supply of personal data. The refusal to provide personal data will have to be express and will result in the non-registration and non-processing of the application.

15.1. Personal data processing policy

SC GREENIMAL STUDIO SRL being the author, owner and administrator of the website www.plantingpuzzle.com, respects the privacy and security of processing the personal data of each user accessing the online ordering website.

In accordance with the provisions of Law no. 677/2001 on the protection of individuals regarding to the processing of personal data and the free movement of such data and of Law no. 506/2004 on the processing of personal data and the protection of privacy, Greenimal Studio has the obligation to administer safely and only for the purposes set out below, the personal data provided to us.

Our company undertakes to maintain the confidentiality of the personal data provided through the www.plantingpuzzle.com site as required by the provisions of Law 677/2001 with subsequent amendments on personal data protection.

In accordance with the provisions of Law no. 677/2001, the registered persons, being the persons concerned, have the following rights:

If you want your personal data to be updated or removed from the database or you have questions about data privacy, you can contact us at any time using your existing contact information on the site.

If you do not want your data to be collected, please do not provide it to us.

15.2. The purpose of data collection

15.3. Security of collected and processed data

Greenimal Studio uses advanced security methods and technologies, along with strict employee policies and work procedures, including regular audit to protect personal data collected and processed in accordance with applicable law.

The server equipment hosting the website through which we collect personal data is protected both for physical access and remote access (limited), being installed in a data center and periodically audited for safety reasons.

We make every reasonable, commercially justifiable effort to protect your collected personal data, analyze the new technologies in the field, and then, if necessary, apply them to upgrade our security systems.

15.4. Definitions

Personal Information: Any information relating to an identified or identifiable individual; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, psychological, economic, cultural or social identity.

Processing of personal data: Any operation or set of operations that is performed on personal data by automatic or non-automatic means such as collecting, recording, organizing, storing, adapting or modifying, extracting, consulting, using, disclosing third parties by transmission, dissemination or in any other way, joining or combining, blocking, deleting or destroying.

Storage: Keeping personal data gathered on any support.

Operator: Any individual or legal entity, whether private or public, including public authorities, their institutions and their territorial structures, which establishes the purpose and means of processing personal data.

Plant today to enjoy tomorrow!